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Communication Courses

Refine your communication skills to interact more effectively and advance in the workplace. Detailed course information is available by clicking on the individual course title(s). Parking is free for classroom courses.

Classroom Courses

• Customer Service
• Difficult Conversations
• Effective Communication & Relationships
• Effective Listening Skills
• Email Etiquette
• English Pronunciation Mastery
• Negotiate for Win-Win Results
• Presentation Essentials
• Speaking With Confidence
• Telephone Etiquette

Online Courses

• Customer Service Training
• Extraordinary Customer Service
• Get Assertive!
• Get Funny!
• Inclusive Communication
• Interpersonal Communication
• Keys to Customer Service
• Keys to Effective Communication
• Managing Customer Service
• Mastering Public Speaking
• Negotiation: Get What You Want
• Persuasive Communication
• Stress Management
• Writing News & Press Releases

Chinook also offers Leadership & Management and Writing & Workplace Skills courses.

Textbooks & Materials
All required learning resources and course materials are included in the fee.

Corporate Training

Chinook is the answer to your staff training needs. See Corporate Training.

Registration Options

• Continuing Education Registration & Policy

Classes have limited space and can fill up if you delay. If a class is full, you may add your name to the waiting list. Waitlisted students will be notified of any vacancies. Classes may be added based on demand.

Contact Continuing Education

• chinookconted@cbe.ab.ca | email
• 403-777-7550 | info line

Coming Soon

• Communicating Through Crisis
• Managing Stress in the Workplace