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Client Testimonials - Corporate Training


Alberta Central

Alberta CentralAt Alberta Central, we have strong corporate and cultural values that we live by. Since 2015, Chinook Learning Services has been instrumental in working with us to ensure quality training programs are delivered and that those programs are in line with our strategic view to communicate and support these values to our employees. Running sessions twice per year, Franca Best has provided us with quality instructors who tailor the course material to correspond with our requirements. Half day sessions such as Building Successful Teams, Positivity Matters, Respectful Workplace, Up We Go, Courage to Risk, and Accountability Matters have delivered engaging and informative course material to our employees that they can utilize both at Alberta Central as well as in their personal lives. Employee feedback consistently refers to the positive growth they have gained by attending the sessions. We look forward to continuing our partnership with Chinook to assist us in equipping our employees with enriching and valuable learning opportunities.

Johanna Bravo
Manager, People & Culture
Alberta Central

Alberta Council of Disability Services

ACDSOur organization has utilized Chinook Learning Services Corporate Training solutions to prepare for our MS Office upgrade. The course was personalized to our needs and presented in a professional and enjoyable manner. It made our software transition so much easier, and the recommended K-cards have been a further useful resource. Individually, our employees have accessed various course offerings through Chinook Learning Services, Continuing Education and found each one to be informative, personable, and well worth the time and money. We will continue to consider them for any future training purposes.

C. Lickiss
Standards and Accreditation Administrator

Bennett Jones SLP

Bennett Jones SLPWe have utilized Chinook Learning Services for many years now. We have specific in-house workshops we offer regularly such as Proofreading Perfected, facilitated by Joy Carlson. We have run other workshops, including management training, over the years, and have always been impressed by Chinook's client service, professionalism, responsiveness, and customization of their prescribed training to accommodate our specific needs. The value for our training dollars is very good. Thanks to Franca Best, Program Leader, the excellent instructors they work with, and everyone else at Chinook for their great service.

Pearl Loewen
Manager, Human Resources
Bennett Jones SLP

Bentall Kennedy

Bentall KennedyGood communication is critical. Therefore, effective business writing is a vital skill for our employees. In order to assist employees in developing their written communication skills, Bentall Kennedy in Calgary recently rolled out a ‘communication enhancement’ pilot program. The course content together with a comfortable learning environment made it possible for all staff, at every skill level, to acquire new information along with the opportunity to practice new skills. Class instructors engage with their students and encourage active participation. Anyone wanting to improve their business writing skills will benefit from these courses. Bentall Kennedy looks forward to working on new courses with Chinook Learning Services to facilitate its growing list of interested participants.

Alia Ashraf
Property Management Assistant
Bentall Kennedy

Calgary Board of Education

Calgary Board of Education In 2012 Technology Support entered into a partnership with Chinook Learning Services to develop and deliver a customized leadership program to the extended leadership team designed to prepare them for future challenges in their work. Franca Best, Program Leader proposed an eleven course curriculum on par with any post-secondary institution program available in the Calgary area. The result has been the ability to meet or exceed our training requirements with far greater flexibility than other providers, and all at a fraction of the cost. Chinook Learning Services has been responsive to our training needs and partnered with us to align schedules and all elements of delivery with our logistical constraints. We are pleased to anticipate celebrating the first graduates from this program in 2013. We have had numerous opportunities to validate that our team will come away from the Chinook Learning Service experience with a set of ‘best in class’ tools to meet the growing leadership needs of their role.

Shane Westcott
Manager, Technology Support
Calgary Board of Education

Dit’onik’odza Limited Partnership & Guja Nats’iyini’hi Board

Dit’onik’odza Limited Partnership & Guja Nats’iyini’hi Board The customer service workshop Chinook delivered was excellent and Drew Price did an amazing job! All of the feedback I received from the employees that were reluctant to attend was all very positive. The training was mandatory and many had worked the night before. Needless to say they were entertained and Drew did a great job. I will definitely call Chinook again for follow-up training in 6 months to reinforce the training that has occurred.

Tammy Whitney
Executive Director
Dit’onik’odza Limited Partnership & Guja Nats’iyini’hi Board

First Calgary Financial

First Calgary FinancialOver the past few years our organization has set up dozens of programs with Chinook Learning Services and our employees have always found the sessions to be informative and engaging. Chinook Learning Services has proven to be a valuable education provider by being both responsive and supportive in understanding our needs and delivering in a way that works best for our employees. As a business partner, Franca Best has done an excellent job in understanding our business and providing solutions that meet the needs of our organizations. It is a pleasure dealing with the team at Chinook Learning Services and we look forward to a continued and rewarding partnership in the future.

G. Jasper
Manager, Employee Development
First Calgary Financial

Kaizen Automotive Group

Kaizen Automotive GroupManaging your Outlook Inbox can be a daunting task, especially when you receive 50+ emails every day. Chinook Learning Services customized our Outlook training course to demonstrate how to handle a mass volume of emails as well as mobile device use. Often our team members are on the move and need to be able to access emails from which ever device is within reach. The presenter provided tips and tricks from sorting and filtering messages to archiving and clean up. She was thorough, detailed and most of all, easy to follow as she guided us through step by step. Our staff walked away with lighter inboxes and a better understanding of all the amazing features Outlook has. We would highly recommend Chinook Learning Services and will definitely use them again in the future.

Rachel Labelle
Executive Assistant
Kaizen Automotive Group

MSH International

MSH InternationalIndeed, we had a great experience with Chinook Learning Services and we really appreciated the tips and the information that were provided to us during the training sessions we had. We appreciated your professionalism and knowledge so much that we kept on asking for more training sessions. We will keep on using Chinook Learning Services when needed.

Your flexibility in providing courses on weekends and after working hours was greatly appreciated. The training materials that were used were concise, easy to read and understand (we have been using them for training purposes). Providing us with a summary of each course that might be suitable to our needs prior to the courses was also crucial for the business we offer. Adapting your courses to our needs was also key to our decision in using Chinook Learning Services in order to train our team members.

The following courses were provided by Chinook Learning Services:

  • Seven Stages of Customer Service in a Global Economy
  • Telephone Etiquette
  • Email Etiquette
  • Time and Workflow Management: Tools and Protocols

Malika Bouilouta
Customer Care /Dispute Resolution Supervisor
MSH International

Repsol Sport Centre

Repsol Sport CentreOur management team together with our up and coming leaders representing over 20 individuals from various professional and recreational backgrounds took part in Chinook Learning Services - Leadership Development Program. Since 2015, our Human Resources team worked closely with Franca Best, Program Development Supervisor, at Chinook to develop a three year customized program that would allow our staff to earn two Leadership Specialization Certificates of Recognition. Each of the instructors tailored the content specifically for our teams needs and we have had nothing but positive feedback from our team. We will continue to partner with Chinook Learning Services and highly recommend them as an organization that can help meet your professional development needs.

Cindy Ziobrowski
Human Resource Director
Repsol Sport Centre


VivoAll of us at Vivo were so impressed with our instructor Thabani. With a room full of students with varying experience, ages, and different areas of interest Thabani somehow made a course about Word and Excel fun and informative. So much so that staff were asking if they could take the Advanced level when we book it. Everyone took away a few nuggets of information and appreciated the printed ‘cheat sheet’ of functions to reference after the course was over. Overall the 2 day course was money and time well spent!

Alexis Apps
Manager, Corporate Services