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> communication > interpersonal skills > professional development > continuing education > home
Telephone Etiquette |
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Fee: $169
Learn how to enhance your professional image and communication skills through effective telephone etiquette. Gain the necessary guidelines, knowledge, skills and strategies to ensure a positive impact on all callers. Learn about: effective greetings, voice technique, taking messages/voice mail, conference calls, handling difficult callers and much more. See Course Outline. Read Course Reviews.
Instructor: Heather Meadows - see Instructor Profile |
This course is part of the following Certificate(s) and/or Course Series:
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Corporate Training
Chinook is the answer to your staff training needs. See Corporate Training.
Contact Continuing Education
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