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> communication > interpersonal skills > professional development > continuing education > home
Telephone Etiquette |
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Fee: $169 or $179 for courses that begin after September 1, 2025
Learn how to enhance your professional image and communication skills through effective telephone etiquette. Gain the necessary guidelines, knowledge, skills and strategies to ensure a positive impact on all callers. Learn about: effective greetings, voice technique, taking messages/voice mail, conference calls, handling difficult callers and much more. See Course Outline. Read Course Reviews.
Instructor: Heather Meadows - see Instructor Profile |
This course is part of the following Certificate(s) and/or Course Series:
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Corporate Training
Chinook is the answer to your staff training needs. See Corporate Training.
Contact Continuing Education
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