Conflict Resolution for the Workplace
2 Classes - Fee: $249
Successful conflict resolvers are not born; they are trained. Build your skills as an effective conflict resolver and mediator. Learn to recognize conflict patterns and what triggers and escalates conflict in others, master strategies that reduce conflict escalation, assert yourself confidently and give constructive feedback. These skills will help you work more productively and harmoniously with clients, colleagues and superiors.
See course outline. This course is also part of the CBE Office Administration Certificate Program (OACP).
Instructor: Wilma Rubens. See Instructor Profile.
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Conflict Resolution for the Workplace |
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Course Code # |
Days, Times and Dates |
Location |
71298 |
Sat
8:30 am - 3:30 pm
Mar 10 & 17 |
Viscount Bennett Centre
2519 Richmond Road SW
Calgary, Alberta |
Registration Information |
How to Register / Policy Information
Classes have limited room and may fill up if you delay. If your class is full, ask to be put on a waiting list. Waitlisted students will be notified of any vacancies. Classes will be added based on demand. Call 403-777-7224. |
Corporate Training |
Chinook is the answer to your staff training needs. Learn more about Corporate Training. |
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