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Conflict Resolution for the Workplace

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2 Classes - $329

Successful conflict resolvers are not born - they are trained. In this technological age, people often find it difficult to communicate face to face and there exists the very real possibility for miscommunication and conflict. Build your skills as an effective conflict resolver and mediator. Learn to recognize conflict patterns and what triggers and escalates conflict in others, master strategies that reduce conflict escalation, assert yourself confidently and give constructive feedback.

These skills will help you work more productively and harmoniously with clients, colleagues and supervisors. Good agreements help you reach and exceed your own objectives and they leave the other party feeling more satisfied.

See Course Outline. Read Course Reviews.

Instructor: Wilma Rubens - see Instructor Profile

This course is part of the following Certificate(s) of Recognition and/or training bundle(s):

 

Course Code

Days, Times & Dates

Location

95592

Fri
9 a.m. - 3:30 p.m.
Mar 8 & 15

Lord Shaughnessy High School
2336 - 53 Avenue SW
Calgary AB T3E 1L2

OnlineChinook also offers Leadership & Management Courses Online and Business Courses Online.

 

Corporate Training

Chinook is the answer to your staff training needs. See Corporate Training.

Register | 403-777-7224

How to Register / Policy Information
Classes have limited space and may fill up if you delay. If your class is full, ask to be put on a waiting list. Waitlisted students will be notified of any vacancies. Classes will be added based on demand.

Discounts

Offers are available for face-to-face courses. Some exceptions apply. Discount offers cannot be combined.

  • CBE employees are eligible for a 30% discount on most Chinook Computer Training Courses and a 10% discount on most Professional Development courses. CBE staff must provide their employee number to receive a discount.
  • When you register in a Certificate of Recognition, you are entitled to a 10% discount when you register for 3 or more courses at one time within that certificate.
  • Register 4 employees together in a Professional Development course and the 5th registration is free!
  • Participants 65 years and older are eligible for a 10% discount.

Learn more about our Bring a Friend and $ave Courses.

Contact Continuing Education

 

 

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