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Email Etiquette

Fee: $169 or $179 for courses that begin after September 1, 2026.

In a world where we endure information overload via social media chat, mobile messaging, etc. it's more important than ever to do recipients a favour with every email we send. Learn how to make every email clear, concise, and easy to interpret. This practical course covers best practices for tuning up and toning down your subject lines and message body. Participants will gain strategies to avoid common pitfalls and manage tricky situations. Ideal for anyone looking to improve communication skills in the workplace or personal life. Learn about:

• Email's competition
• Writing for the recipient
• Tuning up the message components
• Message tone and your state of mind
• Common pitfalls to avoid

Instructor: Karl Plesz - see Instructor Profile

Class ID	Days, Times & Dates	Location	Enrol 24/7/365
22203	Fri 9:00 AM - 12:00 PM May 29, 2026	Continuing Education 2336 - 53 Avenue SW Calgary, AB T3E 1L2
23648	Fri 9:00 AM - 12:00 PM Oct 23, 2026	Continuing Education 2336 - 53 Avenue SW Calgary, AB T3E 1L2

Corporate Training

Chinook is the answer to your staff training needs. See Corporate Training.

Contact Continuing Education

• chinookconted@cbe.ab.ca | email
• 403-777-7550 | info line