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OACP - Level 5

The fifth and final level of the CBE Office Administration Program will provide students with advanced office management techniques that include conflict management and resolution skills, negotiation skills, ethics management and project management or in webpage management. A student will be awarded Level 5 and the Office Administration Program Certificate upon receiving credit for all Level 1, 2, 3, 4 and 5 courses. Upon successfully completing all levels an office administrative professional is more prepared to work successfully as a senior Administrative Assistant or Executive Administrative Assistant at the Calgary Board of Education. Learn about the OACP Registration Process.

Mandatory Courses - Minimum 42 hours

• Conflict Resolution for the Workplace
  • Or, Conflict Management - Online
• Ethics Management
• Negotiate for Win-Win Results
  • Or, Negotiation: Get What You Want - Online
• Project Management Introduction
  • Or, Project Management Fundamentals - Online

General Information About OACP Levels

Each level is comprised of courses to support your career pathway as an office administrative professional at the Calgary Board of Education. An additional number of recommended courses have also been identified to supplement your understanding and knowledge and enhance your learning experience and success.

Students are able to register in and complete courses in any of the levels, assuming that prerequisites are met. However, a certificate of completion for a level will not be granted until a student has completed all required courses identified for that level and have been successfully awarded the previous level.