Dealing with Difficult Behaviours

Course Review #1

This is an excellent course, which gave me insight into dealing with difficult behaviours at work and in life. I highly recommend this course!

Course Review #2

I found this course to be very beneficial and was further impressed by the instructors effect on the class. I highly recommend that if you have a chance to learn from David Gross, do not rob yourself of the opportunity!

Course Review #3

The course was very interesting and active! And the instructor gave us a lot of useful information, and also provided us with plenty of ready samples to help us build an effective and constructive communication with difficult people.

Course Review #4

Instructors bring real life experience that is invaluable and small class sizes mean targeted practice on real situations.

Course Review #5

Take this class if you want to learn how to help yourself with the many people in your life who are hard.