Writing Skills For Business

Course Description

Did you know that over 300 billion emails are sent every day? Or, that the average office worker typically receives 121 messages daily? In “Writing Skills for Business,” you will learn how to craft messages that stand out in an overcrowded inbox. In this course, you’ll learn to use current, plain language that appeals to today’s readers and builds rapport. You will learn how to avoid common mistakes that confuse your reader and reflect poorly on you, and you will get a refresher on sentence structure and punctuation. Business Writing is an essential communication skill required for most jobs. By taking this course, you will learn to write Clearly, Considerately, Confidently, Quickly and Correctly to save time and get noticed.

Participant Outcomes

Upon successful completion of this course, you will be able to:

• Write clearly and concisely
• Analyze and consider the reader’s needs
• Pinpoint the purpose and inspire action to get results
• Use simple structures for paragraphs and emails
• Eliminate avoidable mistakes
• Save time!

Course Content

Module 1: Write Clearly.

• Use Plain Language
• Remove unnecessary words and odd phrases
• Clean up your writing

Module 2: Write Considerately.

• Plan before you write
• Identify your reader’s style to build connection
• Create goodwill

Module 3: Write Confidently.

• Use active voice
• Discuss reasons for writing
• Write professionally and protect yourself from liability

Module 4: Write Quickly.

• Write modern paragraphs
• Write 3-part good news messages
• Write 5-part bad news messages

Module 5: Write Correctly.

• Avoid common mistakes
• Punctuate appropriately
• Revise, Edit, Proofread