Chinook Learning Services - Calgary, Alberta, Canada

Perfecting the Performance Discussion

Course Description

Performance discussions focused on assessing annual goal achievement and the setting of new goals are a common foundation for performance management programs. Meaningful performance discussions may be the difference between engagement and disengagement for many employees. The most valuable component of these discussions is a realistic discussion of the employee’s performance in comparison with performance objectives. Were performance objectives reached, exceeded or missed? Learn about the key elements of meaningful performance discussions and how to conduct them effectively.

Participant Outcomes

Upon successful completion of this course, you will be able to:

  • Define the phases of performance management
  • Identify the roles of employees and leaders in performance planning
  • Discuss the key elements needed for a meaningful performance discussion
  • Conduct regular performance discussions and annual reviews
  • Assist employees to develop meaningful career and development goals

Course Content

  1. Defining performance management
  2. Creating and assessing performance goals and objectives
  3. Understanding key components of performance management and career conversations
  4. Utilizing methods of delivering performance feedback
  5. Creating individual action plans
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