Chinook Learning Services - Calgary, Alberta, Canada

Outlook - Level 2

Course Description

Explore higher level features provided with the Outlook interface, such as advanced messaging, calendar, and contacts management. Learn to use the Tasks workspace provided in the application to manage task assignments to you and others. Learn to share your workspaces with others users, and use Outlook data files to save and back up your important information.

Participant Outcomes

Upon successful completion of this course, you will be able to:

  • Modify messages and set global options
  • Organize, search, and manage messages
  • Manage your mailbox
  • Automate message management
  • Work with calendar settings
  • Manage contacts and groups
  • Manage activities by using tasks
  • Share workspaces with others
  • Manage Outlook data files

Course Content

Lesson 1: Modifying Messages and Setting Global Options

  • Topic A: Insert Advanced Characters and Objects
  • Topic B: Modify Message Settings and Options
  • Topic C: Configure Global Outlook Options
  • Topic D: Customize the Outlook Interface

Lesson 2: Organizing, Searching and Managing Messages

  • Topic A: Group and Sort Messages
  • Topic B: Filter and Manage Messages
  • Topic C: Search Outlook Items

Lesson 3: Managing Your Mailbox

  • Topic A: Use the Junk E-Mail Filter to Manage Messages
  • Topic B: Manage Your Mailbox

Lesson 4: Automating Message Management

  • Topic A: Use Automatic Replies
  • Topic B: Use the Rules Wizard to Organize Messages
  • Topic C: Create and Use Quick Steps

Lesson 5: Working with Calendar Settings

  • Topic A: Set Advanced Calendar Options
  • Topic B: Create and Manage Additional Calendars
  • Topic C: Manage Meeting Responses

Lesson 6: Managing Contacts

  • Topic A: Import and Export Contacts
  • Topic B: Use Electronic Business Cards
  • Topic C: Forward Contacts

Lesson 7: Managing Activities Using Tasks

  • Topic A: Assign and Manage Tasks

Lesson 8: Sharing Workspaces with Others

  • Topic A: Delegate Access to Outlook Folders
  • Topic B: Share Your Calendar
  • Topic C: Share Your Contacts

Lesson 9: Managing Outlook Data Files

  • Topic A: Use Archiving to Manage Mailbox Size
  • Topic B: Back Up Outlook Items
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