Outlook - Level 2

Course Description

Explore higher level features provided with the Outlook interface, such as advanced messaging, calendar, and contacts management. Learn to use the Tasks workspace provided in the application to manage task assignments to you and others. Learn to share your workspaces with others users, and use Outlook data files to save and back up your important information.

Participant Outcomes

Upon successful completion of this course, you will be able to:

• Insert objects in messages, and modify properties and global options
• Organize, search, and manage messages
• Protect your mailbox and manage its size
• Use rules and Quick Steps to automate message management
• Work with advanced calendar settings
• Import and forward contacts
• Manage activities by assigning tasks to others
• Delegate access to and share Outlook items with others
• Archive and back up Outlook items using data files

Course Content

Lesson 1: Modifying Message Properties and Customizing Outlook

• Topic A: Insert Advanced Characters and Objects
• Topic B: Modify Message Properties
• Topic C: Add Email Accounts to Outlook
• Topic D: Customize Outlook Options

Lesson 2: Organizing, Searching and Managing Messages

• Topic A: Group and Sort Messages
• Topic B: Filter and Manage Messages
• Topic C: Search Outlook Items

Lesson 3: Managing Your Mailbox

• Topic A: Manage Junk Email Options
• Topic B: Manage Your Mailbox Size

Lesson 4: Automating Message Management

• Topic A: Use Automatic Replies
• Topic B: Use Rules to Organize Messages
• Topic C: Create and Use Quick Steps

Lesson 5: Working with Calendar Settings

• Topic A: Set Advanced Calendar Options
• Topic B: Create and Manage Additional Calendars
• Topic C: Manage Meeting Responses

Lesson 6: Managing Contacts

• Topic A: Import and Export Contacts
• Topic B: Use Electronic Business Cards
• Topic C: Forward Contacts

Lesson 7: Managing Activities by Using Tasks

• Topic A: Assign and Manage Tasks

Lesson 8: Sharing Outlook Items

• Topic A: Delegate Access to Outlook Folders
• Topic B: Share Your Calendar
• Topic C: Share Your Contacts

Lesson 9: Work with Outlook Data Files

• Topic A: Use Archiving to Manage Mailbox Size
• Topic B: Back Up Outlook Items