Outlook - Level 1

Course Description

Outlook - Level 1 is an introductory, instructor-led Microsoft course designed for individuals who want to organize their communication and schedule to work smarter, not harder. You will learn how to use Outlook to send and receive emails, manage contacts, schedule appointments and meetings, create tasks and notes, and customize the interface to match your work style. This hands-on course builds foundational skills in Microsoft Outlook that are essential in today's workplace. This practical course covers:

• Getting started with Outlook Formatting messages
• Working with attachments and illustrations
• Customizing message options
• Organizing messages
• Managing contacts
• Working with Calendar, Tasks, and Notes

Through live instruction and hands-on practice, participants gain essential Outlook skills that boost Microsoft Office proficiency and enhance career growth.

Participant Outcomes

Upon successful completion of this course, you will be able to:

• Navigate Outlook: Read, reply to, and manage your emails efficiently.
• Use the Address Book & Check Messages: Find contacts, format messages, and use spell check.
• Add Attachments & Images: Include files and illustrations in your emails.
• Customize Your Inbox: Adjust reading and response options to fit your workflow.
• Organize Emails: Use flags, categories, and folders to keep messages in order.
• Manage Contacts: Create, edit, and organize your contact list.
• Schedule in Calendar: Create appointments and plan meetings easily.
• Use Tasks & Notes: Track your work and jot down important information.

Course Content

Lesson 1: Getting Started with Outlook 2019

• Navigate the Interface: Learn your way around Outlook’s layout and tools.
• Work with Messages: Read, reply, and manage your emails.
• Access Help: Find guidance and tips when you need them.

Lesson 2: Formatting Messages

• Add Recipients: Send emails to the right people.
• Check Spelling & Grammar: Make sure your messages are error-free.
• Format Content: Customize the look of your emails for clarity and professionalism.

Lesson 3: Working with Attachments and Illustrations

• Attach Files & Items: Include documents and other files in emails.
• Add Illustrations: Insert images and visuals to enhance your messages.
• Manage Automatic Content: Control signatures, templates, and other automatic features.

Lesson 4: Customizing Message Options

• Customize Reading Options: Adjust how you view and respond to emails.
• Track Messages: Flag, monitor, or follow up on emails.
• Recall & Resend Messages: Correct mistakes or resend important emails.

Lesson 5: Organizing Messages

• Mark Messages: Flag, categorize, or highlight important emails.
• Use Folders: Keep your inbox organized for easy access.

Lesson 6: Managing Your Contacts

• Create & Edit Contacts: Keep your contact list up-to-date.
• View & Print Contacts: Access and share contact information when needed.

Lesson 7: Working with the Calendar

• View the Calendar: See your schedule at a glance.
• Create Appointments: Block time for tasks or events.
• Schedule Meetings: Invite others and manage responses.
• Print the Calendar: Keep a physical copy of your schedule if needed.

Lesson 8: Working with Tasks and Notes

• Create Tasks: Track and manage your to-do items.
• Create Notes: Jot down ideas, reminders, or important information.