Chinook Learning Services - Calgary, Alberta, Canada

Outlook - Level 1

Course Description

Learn how to use Outlook as an email client to manage your email communications, calendar events, contact information, and other communication tasks.

Participant Outcomes

Upon successful completion of this course, you will be able to:

  • Navigate Outlook 2016 to read and respond to email
  • Use the Address Book, and format and spell check new messages
  • Attach files and insert illustrations to messages
  • Customize read and response options
  • Use flags, categories, and folders to organize messages
  • Create and work the Contacts
  • Create appointments and schedule meeting in Calendar
  • Create and work with Tasks and Notes

Course Content

Lesson 1: Getting Started with Outlook

  • Topic A: Navigate the Outlook Interface
  • Topic B: Work with Messages
  • Topic C: Access Outlook Help

Lesson 2: Formatting Messages

  • Topic A: Add Message Recipients
  • Topic B: Check Spelling and Grammar
  • Topic C: Format Message Content

Lesson 3: Working with Attachments and Illustrations

  • Topic A: Attach Files and Items
  • Topic B: Add Illustrations to Messages
  • Topic C: Manage Automatic Message Content

Lesson 4: Customizing Message Options

  • Topic A: Customize Reading Options
  • Topic B: Track Messages
  • Topic C: Recall and Resend Messages

Lesson 5: Organizing Messages

  • Topic A: Mark Messages
  • Topic B: Organize Messages Using Folders

Lesson 6: Managing Your Contacts

  • Topic A: Create and Edit Contacts
  • Topic B: View and Print Contacts

Lesson 7: Working with Calendar

  • Topic A: View the Calendar
  • Topic B: Create Appointments
  • Topic C: Schedule Meetings
  • Topic D: Print the Calendar

Lesson 8: Working with Tasks and Notes

  • Topic A: Create Tasks
  • Topic B: Create Note
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