Microsoft Teams for Business Users

Course Description

This course is designed to help you master Microsoft Teams, the key communications tool in the suite of Microsoft 365 productivity apps. Microsoft Teams enables individuals and organizations to chat, share ideas, collaborate on files, and essentially, work together. You can use Teams to have a quick chat with a colleague, participate in a virtual meeting, make an online call, and share files and resources. The Microsoft Teams app is available in three versions: a desktop app, a web app, and a mobile app. Once you are familiar with the Teams desktop app, you can easily transfer that knowledge and work in the web and mobile apps to take advantage of connecting through Teams wherever your work takes you.

Participant Outcomes

Upon successful completion of this course, you will be able to:

• Send messages to colleagues using Teams
• Call and meet with people in Teams
• Lead a meeting
• Configure your Teams environment
• Share files and app content
• Create and configure Teams

Course Content

Lesson 1: Messaging Colleagues Using Teams

• Topic A: Navigate in Teams
• Topic B: Chat with Contacts
• Topic C: Post in Team Channels

Lesson 2: Calling and Meeting in Teams

• Topic A: Call People in Teams
• Topic B: Meet in Teams

Lesson 3: Leading Meetings in Teams

• Topic A: Conduct Presentations
• Topic B: Manage Meetings

Lesson 4: Configuring Your Teams Environment

• Topic A: Configure General Application Settings
• Topic B: Configure Notifications and Privacy Settings
• Topic C: Configure Call and Device Settings

Lesson 5: Sharing Files and App Content in Teams

• Topic A: Share Files
• Topic B: Add Apps and Connectors

Lesson 6: Creating and Configuring Teams

• Topic A: Create and Manage a Team
• Topic B: Create and Configure Channels
• Topic C: Add and Configure Channel Tabs