Chinook Learning Services - Calgary, Alberta, Canada

Meetings, Agendas & Minutes

Course Description

If people can’t remember what occurred or what was decided at a meeting, how can the group accomplish its objectives? Discover the top minute-taking tips and techniques, and develop key minute-taking skills that include listening, critical thinking and organization. Learn to produce minutes that include essential, accurate information for informal, semi-formal, formal and action-oriented meetings.  When you know what belongs on an agenda and how to write minutes for a meeting, you know how to keep track of business. This course addresses the roles and responsibilities of the meeting leader, note-taker and attendees.

Participant Outcomes

Upon successful completion of this course, you will be able to:

  • Develop a proper agenda
  • Understand the composition of meeting minutes
  • Use various formats of meeting summaries
  • Determine the criteria for capturing proper minutes

Course Content

  1. Elements of Successful Meetings
  2. Meeting Types and Formats
  3. Meeting Personnel - Roles and Responsibilities
  4. Agenda and Minutes
    • Formats
    • What to record
    • Corrections
    • Motions
    • Distribution
    • Filing and Indexing
  5. Minutes Taking Techniques
  6. Minutes Taking Equipment/Supplies
  7. Meeting Resources
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