Emotional Intelligence Training for Managers

Course Description

Emotional Intelligence (EI) is a vital set of emotional and social skills that shape how we understand and express ourselves, build relationships, tackle challenges, and use emotional insights effectively. Unlike IQ, your EI can be developed and enhanced over time. Strong EI skills can significantly boost your success both professionally and personally. In this course, you'll learn to master the essential skills and competencies needed to achieve your goals in our social and emotional world. Whether you're looking to enhance your leadership abilities, improve your relationships, or handle stress better, this course offers practical knowledge and techniques to help you succeed. Even if you already possess some of these skills, this course will help you apply them more consistently and effectively. It’s never too late to make a change for the better. And if you want to make that change in your life or career, you can. This course and its contents will be based on the MHS Model of EQ (derived from the Bar-On Model of EQ), as measured by the EQi 2.0^® assessment. Participants will receive an EQi 2.0 assessment and debrief before the course starts. This will enhance your understanding of the EI competencies and provide a more individualized approach to your level of EI. Participants will receive a copy of their results and the participant manual.

Participant Outcomes

Upon successful completion of this course, participants will be able to:

• Complete an online EQi 2.0 Assessment
• Receive a debrief with an EQi 2.0 certified coach
• Obtain a personalized EQi 2.0 Workplace or Leadership Report
• Learn about Emotional Intelligence (EI)
• Understand why EI is important in both professional and personal settings
• Enhance self-awareness regarding your own EI
• Collect strategies to improve EI

Course Content

1. Introduction to Emotional Intelligence

What is Emotional Intelligence?

• Definition
• Key components
• Origins

The importance of Emotional Intelligence and its impact on personal and professional success, including roles in leadership, teamwork, decision-making, and relationships.

2. Distinguishing Emotional Intelligence

Differences between EI and personality traits, aptitude, and Cognitive Intelligence (CI).

3. Understanding Emotions in the Workplace and Personal Life

The influence on team dynamics, leadership, conflict resolution, job performance, relationships, and mental health.

4. Measuring Emotional Intelligence Using an Assessment Tool

• Overview of EQ-i 2.0.
• Interpretation of scores.

5. The 15 Competencies of Emotional Intelligence

A detailed exploration of each competency.

6. Mastering Emotional Intelligence

• Strategies for improvement and techniques for enhancing each competency and building habits for continuous development.
• The application of EI in daily life and practical tips for using EI skills in professional and personal scenarios.

7. Conclusion