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ITIL v4 Foundation

Fee: $2,039 (Vouchers Included)

This online training course will significantly benefit anyone seeking ITIL 4 certification and those interested in aligning IT with business, controlling or reducing IT costs, improving IT service quality, and balancing IT resources in the most effective manner.

• 20 Course Hours
• 3 Months Access
• Open Enrollment
• Self-Paced
• Course Code #GES3117

Overview

This exciting and dynamic online ITIL 4 Foundation certification course is designed for IT leaders, practitioners, support staff, and staff interfacing with the organization's digital and information systems functions. You will gain a practical understanding of the key concepts, common language, principles, and practices that enable successful management of modern IT-enabled services.

During this ITIL 4 certification training, dive into essential exam objectives like understanding the key components of ITIL v4 and its role in modern IT service management, exploring the Service Value System (SVS) and the 4 Dimensions of Service Management, and learning about the relationships between service providers and consumers. You will also familiarize yourself with the 7 Guiding Principles and the Continual Improvement Model.

After completing the course, you will be prepared for the ITIL 4 Foundation exam. This course offers enrollment with an ITIL 4 Foundation exam voucher. The voucher is prepaid access to sit for the certifying exam upon eligibility.

What you will learn:

• Key IT service management concepts
• How ITIL guiding principles can help and organization to adopt and adapt service management
• The 4 Dimensions of Service Management
• The purpose and components of the service value system
• The activities of the service value chain and how they interconnect
• Know the purpose of key ITIL practices

How you will benefit:

• Become prepared for the ITIL 4 Foundation exam
• Advance skills in IT service management
• Become more efficient in the delivery of quality digital services

Support for Online Advanced Career Training (ACT)

• Call: 1-855-277-2140