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From Subject Matter Expert to Business Collaborator


7 Hours - $229

In today’s world, professionals are required to partner with both external and internal customers, consulting with them to achieve a successful outcome for all stakeholders. This highly interactive course assists the technical specialist in transitioning into the role of an effective business collaborator. Managing the customer relationship well is key to the success of each project. When clients feel you are including them, genuinely listening to them and valuing their input, they share information freely, allowing you to understand their needs more fully. A solid client-consultant partnership results in faster, more effective outcomes and fewer objections to proposed changes. With a focus on refining communication skills essential for business partnering, this course allows participants to practise in a supportive environment and to plan for future customer interactions. See Course Outline.

Instructor: Val Carter - see Instructor Profile


Course Code

Days, Times & Dates





OnlineChinook also offers Leadership & Management Courses Online and Business Courses Online.


Register | 403-777-7224

How to Register / Policy Information
Classes have limited space and may fill up if you delay. If your class is full, ask to be put on a waiting list. Waitlisted students will be notified of any vacancies. Classes will be added based on demand.


Offers are available for face-to-face courses. Some exceptions apply. Discount offers cannot be combined.

  • CBE employees are eligible for a 30% discount on most Chinook Computer Training Courses and a 10% discount on most Professional Development courses. CBE staff must provide their employee number to receive a discount.
  • When you register in a Certificate of Recognition, you are entitled to a 10% discount when you register for 3 or more courses at one time within that certificate.
  • Register 4 employees together in a Professional Development course and the 5th registration is free!
  • Participants 65 years and older are eligible for a 10% discount.

Learn more about our Bring a Friend and $ave Courses.

Corporate Training

Chinook is the answer to your staff training needs. See Corporate Training.

Contact Continuing Education