Telephone Etiquette
1 Class - Fee: $89
Learn how to enhance your professional image and communication skills through telephone etiquette. Gain the necessary guidelines, knowledge, skills and strategies to ensure a positive impact on all callers. Learn about: effective greetings, voice technique, taking messages/voice mail and conference calls, handling difficult callers and much more. See course outline. This course is also part of the CBE Office Administration Certificate Program (OACP).
Instructor: Heather Meadows, Keystone Connections. See Instructor Profile.
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How to Register / Policy Information
Classes have limited room and may fill up if you delay. If your class is full, ask to be put on a waiting list. Waitlisted students will be notified of any vacancies. Classes will be added based on demand.
Call 403-777-7224. |
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