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Office Administration Level 1

Max of 48 Hours - Grading Criteria

The first level of the CBE Office Administration Program will provide students with essential communication and customer service strategies, along with information management techniques and introductory computer application skills. Upon successfully completing all 8 courses, an office administrative professional is more prepared to work successfully as an entry level Receptionist or Office Assistant at the Calgary Board of Education.

Office Administration Level 1

Core Courses Hours Telephone Etiquette 3 Dealing with Difficult People 6 Customer Service 6 Listening for Better Communication 6 Time & Task Management 6 Records Management & Retention 6 Windows XP or Windows Vista 12 Internet Basics 7.0 3 Registration Information How to Register / Policy Information Classes have limited room and may fill up if you delay. If your class is full, ask to be put on a waiting list. Waitlisted students will be notified of any vacancies. Classes will be added based on demand. Call (403) 777-7224. E-mail a friend about this quality Chinook course: